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Frequently asked questions
MSTR Watches strives to offer progressive watches of high quality at an affordable price. Therefore, we use only the best materials: 316L stainless steel (best quality at the moment), extra-thick PVD colour coatings, reliable Seiko and Miyota movements.
A limited edition is a model made in limited numbers. We do this deliberately, to keep our watches exclusive and unique. So the chances are small that you will meet someone else with the same watch, and that makes them very special of course!
The exact numbers of limited editions vary per model. All limited editions are numbered on the back of each watch.
MSTR watches have a 2-year warranty. The warranty is valid from the date of purchase and only with a valid proof of purchase.
Orders placed before 16:00 on working days will be dispatched the same day. For NL and BE, orders are delivered the next day in most cases. For other EU countries, a 3-4 days on average.
Of course! You always have a 14-day cooling-off period after delivery. Should you decide you want to return your order within those 14 days, that's no problem at all! Please note that the watch can only be returned in its original condition and unworn.
Report your return by e-mail to [email protected] and we will contact you as soon as possible to arrange the return.
You can pay securely with us using iDeal, credit cards, Apple Pay, PayPal, and Klarna.