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Frequently asked questions
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MSTR Watches strives to offer progressive watches of high quality at an affordable price.
This is why we only use the best materials: 316L stainless steel (best quality at the moment), extra thick PVD colour coatings, reliable Seiko and Miyota movements.
A limited edition is a model that is made in a restricted number. We do this on purpose, to ensure our watches are exclusive and unique. We want to keep the chance that you will run into someone with the same watch as small as possible. This makes our watches very unique!
The exact numbers of limited editions differ per model. All limited editions are numbered on the back of the watch.
MSTR watches have a 2-year warranty. The warranty applies from the date of purchase and only with a valid proof of purchase.
Orders placed on business days before 13:00 are shipped the same day. In most cases your order will be delivered within 2 to 3 business days.
Of course! You can return any item for a refund within 14 days of receiving your original order. Keep in mind that we can only accept your return if it is in the original state and unworn.
Report your return via email to firstname.lastname@example.org and we will be in contact with you shortly to settle the return. Please note the return costs are at your own expense.
We accept all major credit cards and PayPal.