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Frequently Asked Questions
MSTR Watches strives to offer progressive, high quality watches at affordable prices. That's why we use only the best materials: 316L stainless steel, thick PVD coatings and reliable Seiko & Miyota movements.
A limited edition is a model that is made in restricted amounts. We do this on purpose, to ensure our watches stay exclusive and unique. We want to keep the chance that you will run into someone with the same watch as small as possible. This makes our watches very unique!
MSTR watches have a 2-year warranty. The warranty applies from the date of purchase and only with a valid proof of purchase.
Orders placed on business days before 13:00 are shipped the same day. In most cases your order will be delivered within 2 to 3 business days.
Of course! You can return any item for a refund within 14 days of receiving your original order. Keep in mind that we can only accept your return if it is in the original state and unworn.
Report your return via email to [email protected]trwatches.eu and we will be in contact with you shortly to settle the return.
We accept all major credit cards, PayPal and Klarna (region restricted).